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Service: Learning Journal Reflections

Wow it's already the end of the semester as we wrap it up with CST462s. This class was quite interesting with the research project done in a group, the many ethical discussions in regards to Race, Gender, and Class in technology, and the service learning with a community driven organization. Overall I have learned a lot this semester and something that I wanted to note was that the discussions were very helpful in guiding the class materials, and it made the class feel engaging each week. In regards to the service learning, I had to serve The Document Foundation as a Quality Assurance contributor. In my case I served around 37 hours working on bug testing via an approach called Bug Triaging within a forum based bug report system called BugZilla. Bug Triaging was described by my service organizer as a process that helps analyze, evaluate, prioritize and assign software bugs to ensure the essential and important issues are dealt with first by developers. The service was actually quit...

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